Remove Helper_Update (Mac OS X) virus

Do not look further, this is a real removal guide. Read the entire article as it contains steps to remove this malware. When you are done make sure to download the free Combo Cleaner removal tool below to clean your Mac computer.

Helper_Update is a malicious app for Mac. Helper_Update displays advertisements, hijacks the web browser settings, and might install malware on your Mac.

Helper_Update is regularly offered on the internet bundled with other free software you can download from the internet. Users are most likely not aware when they install software downloaded from the internet the Helper_Update adware is also installed on their Mac.

The data collected by Helper_Update is used for advertising purposes. The data is sold to advertising networks. Because Helper_Update collects data from your browser, Helper_Update is also classified as (PUP) Potentially Unwanted Program.

Helper_Update adware will install itself in the Google Chrome and Safari browser only on Mac OS X. Neither Apple of any browser developer yet notices this adware as dangerous.

Remove Helper_Update

mac osx adware

Before we start you need to remove an administrator profile from your Mac settings. The administrator profile prevents Mac users from uninstalling Helper_Update from your Mac computer.

  • In the top left corner click on the Apple icon.
  • Open Settings from the menu.
  • Click on Profiles
  • Remove the profiles: AdminPref, Chrome profile, or Safari profile by clicking the – (minus) in the bottom left corner.

safariRemove Helper_Update – Safari

  • Open Safari
  • In the top left menu open the Safari menu.
  • Click on Settings or Preferences
  • Go to the Extensions tab
  • Remove the Helper_Update extension. Basically, remove all extensions you do not know.
  • Go to the General tab, change the homepage from Helper_Update to one of your choices.

google chromeRemove Helper_Update – Google Chrome

  • Open Google Chrome
  • In the top right corner open the Google menu.
  • Click on More Tools, then Extensions.
  • Remove the Helper_Update extension. Basically, remove all extensions you do not know.
  • In the top right corner open the Google menu once again.
  • Click on Settings from the menu.
  • In the left menu click on Search Engines.
  • Change the Search engine to Google.
  • In the On Startup section click on Open the new tab page.

Remove Helper_Update malware with Combo Cleaner

The most comprehensive and complete utility application that you will ever need to keep your Mac clutter and virus-free.

Combo Cleaner is equipped with award­ winning virus, malware, and adware scan engines. Free Antivirus scanner checks if your computer is infected. To remove infections, you will have to purchase the full version of Combo Cleaner.

Our antivirus software is specifically designed to fight Mac-native malicious applications, however, it also detects and lists PC ­related malware. The virus definition database is updated hourly to ensure that you are protected from the latest outbreaking malware threats.

Download Combo Cleaner

Install Combo Cleaner. Click the Start Combo scan to perform a disk clean action, remove any big files, duplicates and find viruses and harmful files on your Mac.

Combo Cleaner - Start Combo scan

If you want to remove Mac threats, head over to the Antivirus module. Click the Start Scan button to start removing viruses, adware, or any other malicious files from your Mac.

Combo Cleaner - remove Mac virus

Wait for the scan to finish. When the scan is done follow instructions to remove the threats from your Mac.

Enjoy a clean Mac computer!

When the removal process is done, continue to the next step.

Remove unwanted profile from your Mac

Next, you need to check if there are policies created for Google Chrome. Open the Chrome browser, in the address bar type: chrome://policy.
If there are policies loaded into the Chrome browser, follow the steps below to remove the policies.

On the Applications folder on your Mac, go to Utilities and Open the Terminal application.

open Terminal application mac

Enter the following commands in the Terminal application, press ENTER after each command.

  • defaults write com.google.Chrome HomepageIsNewTabPage -bool false
  • defaults write com.google.Chrome NewTabPageLocation -string “https://www.google.com/”
  • defaults write com.google.Chrome HomepageLocation -string “https://www.google.com/”
  • defaults delete com.google.Chrome DefaultSearchProviderSearchURL
  • defaults delete com.google.Chrome DefaultSearchProviderNewTabURL
  • defaults delete com.google.Chrome DefaultSearchProviderName
  • defaults delete com.google.Chrome ExtensionInstallSources

Remove “Managed by your Organization” from Google Chrome on Mac

Some adware and malware on Mac force the browser’s homepage and search engine using a setting known as “Managed by your organization”. If you see the browser extension or settings in Google chrome is forced using the “Managed by your organization” setting, follow the steps below.

Make sure to bookmark this webpage and open it in another web browser, you need to Quit Google Chrome.

On the Applications folder on your Mac, go to Utilities and Open the Terminal application.

open Terminal application mac

Enter the following commands in the Terminal application, press ENTER after each command.

  • defaults write com.google.Chrome BrowserSignin
  • defaults write com.google.Chrome DefaultSearchProviderEnabled
  • defaults write com.google.Chrome DefaultSearchProviderKeyword
  • defaults delete com.google.Chrome HomePageIsNewTabPage
  • defaults delete com.google.Chrome HomePageLocation
  • defaults delete com.google.Chrome ImportSearchEngine
  • defaults delete com.google.Chrome NewTabPageLocation
  • defaults delete com.google.Chrome ShowHomeButton
  • defaults delete com.google.Chrome SyncDisabled

Restart Google Chrome when you are done.

Your Mac should be free of Mac adware, and Mac malware. Try this guide on how to remove Mac malware.

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