Pegasystems inotanga Inotevera-Best-Action Customer Journeys. Mhinduro inoyera chiitiko chega chega murwendo rwemutengi, inopa nzwisiso mukushanda kwe touchpoints uye leverages AI kukwirisa kutora kwevatengi nekuchengetedza.
Next-Best-Action Customer Journeys inosanganisira otomatiki kuyera kushanda kwedanho rega rega murwendo rwevatengi. Semuenzaniso, rwendo irworwo rwunotanga kubva panguva iyo angangoita mutengi anogumburwa pane webhusaiti yekambani. Mhinduro inoita kuti zvikwanise kubatanidza chiitiko kune chimwe kana zvimwe zviito. Funga nezvekutanga chatbot nhaurirano kana kukurudzira chaiyo webhusaiti peji. Mhinduro yemutengi kune zviito zvakadaro inorekodhwa otomatiki. Izvi zvinoita kuti zvikwanise kuyedza zviito zvakasiyana uye kuwana uye mepu nzira inoshanda zvakanyanya.
AI pazasi
Kuwana iyi nzira yakakwana kunotsigirwa neAI. Next-Best-Action Customer Journeys inogamuchira uye inogadzirisa ese akakodzera data revatengi kuona chikonzero chekupindura kune chiitiko. Iyo AI inopa mhinduro dzinoshanda kuchengetedza vanogona uye vatengi varipo munzira inodiwa. Izvi zvinoita kuti zvive nyore, semuenzaniso, kuwana nguva dzakakwana dzekuenda kune inotungamira nechikumbiro chekutengesa.
Next-Best-Action Customer Journeys chikamu chePega Mutengi Sarudzo Hub, iyo yakazara software mhinduro. Iyo Sarudzo Hub yanga ichiita kuti zvikwanise kuyera uye kukwenenzvera nzendo dzevatengi kwenguva yakati ikozvino. Iko kukosha kwakawedzerwa kweiyo ikozvino yakaunzwa Inotevera-Best-Action Mutengi Rwendo iAI. Kuwana rwendo rwakanyanya kutsamira pane-nguva-yakanyanya, yemaoko bvunzo.