Pega launches AI solution for finding the optimal customer journey
Pegasystems launches Next-Best-Action Customer Journeys. The solution measures every event in the customer journey, provides insight into the effectiveness of touchpoints and leverages AI to optimize customer acquisition and retention. Next-Best-Action Customer Journeys includes automation to measure the effectiveness of each step in a customer journey. For example, that journey starts from the moment a […]
Pega launches AI solution for finding the optimal customer journey Read More »